Element34 operates a private, isolated environment dedicated to you. Single-tenant deployment, region-pinned, dedicated VPC, 24x7 SLA. Your team focuses on tests. Element34 keeps the platform running.
Annual subscription, single-tenant infrastructure, no per-execution metering. Mid-market financial services buyers see exactly what they pay every year.
Predictable spendMid-market healthcare and MedTech get HIPAA-aligned single-tenant infrastructure without standing up a platform team to operate it.
HIPAA-alignedRegion-pinned to customer-mandated jurisdiction. EU, Switzerland, UK, US regions on request. Element34 operates inside the boundary the customer specifies.
Region-pinnedCustomers currently running self-hosted SBOX can transition to Managed for the operational tier-up. Migration handled by Element34 customer success.
Migration supportedSelf-hosted SBOX gives the customer total control. It also gives the customer total operations. Patches. Upgrades. Capacity. Incident response. Backups. Monitoring. Mid-market teams want enterprise-grade testing infrastructure and do not want to staff a platform-engineering team to operate it. Managed Private Cloud is the answer.
Symptom. The customer wants enterprise infrastructure but has no platform team. Patches slip. Upgrades stall. Sessions hang. The QA team becomes the unwilling on-call rotation.
Symptom. Security review blocked public SaaS testing. Customer cannot stand up a self-hosted platform either. Stuck between two no-options.
Symptom. A critical CVE drops Friday afternoon. The customer team has to triage, test, patch, and deploy before Monday. Nobody has the bandwidth.
Managed Private Cloud is single-tenant infrastructure operated by Element34. Six operational responsibilities are included in the annual subscription. Customer team focuses on writing and running tests.
Security patches, browser updates, OS updates, dependency updates. Applied during SLA maintenance windows. Customer notified, customer does not action.
SBOX major and minor version upgrades. Element34 tests each release in a staging environment that matches customer production, then applies to customer.
Executor count, Hub count, and storage scale with customer usage. Element34 monitors capacity headroom and adjusts ahead of demand. Customer notified, customer does not action.
Session metadata, configuration, and customer data backed up to customer-region-pinned storage. Restore SLA documented in contract.
24x7 monitoring against the SLA. On-call Element34 engineer responds within contracted time targets. Customer gets a status page, not a pager.
Customer-facing engineer assigned. Quarterly review of test infrastructure health. Roadmap input session. Migration support if the customer changes deployment model.
SLA targets are documented in the customer contract. The categories below show how the SLA is structured. Specific time targets and uptime numbers are scoped per customer and not published publicly.
Specific SLA numbers are negotiated per customer based on scope. Talk to sales for the SLA terms that apply to your deployment.
Same SBOX product runs across all three. Managed Private Cloud is the model where Element34 operates the platform for you.
Managed Private Cloud inherits the SBOX security architecture. The deployment is single-tenant, customer-isolated, region-pinned. The difference from Private Cloud is who operates it, not what gets protected.
No shared infrastructure between customers. No multi-tenant control plane. Element34 isolates each customer in a dedicated environment.
Customer specifies the region. Element34 operates inside it. Data, processing, and backups stay region-pinned.
Customer can require PrivateLink, VPN, or IP allowlist for SBOX access. Element34 operations work happens through Element34's own secure-jump path, audit-logged.
Video, screenshots, and session metadata retention follow customer-defined policies. Backups follow customer-defined schedule.
Every Element34 operations action against the customer instance is audit-logged. Customer can review the operations log at any time.
Send us the region, the SLA targets you need, and the team size. We scope the Managed Private Cloud subscription, stand it up, and operate it. Annual subscription, predictable across the contract term.
